For players aged 21 and above

d71 1's commitment to responsible gaming

Entertainment should be a source of enjoyment — not stress. d71 1 always wants to make sure that playing has a positive role in your life. On this page we show you the path to safe gaming.

For players aged 21 and above — minors are not permitted

Why responsible gaming matters

Online betting and casino games are a legitimate form of entertainment, but awareness is needed to enjoy them in a healthy way. d71 1 believes that the game is truly enjoyable only when a player knows their own limits. We provide a number of practical tools and support to help avoid situations such as continuing to play under pressure to recover lost money.

If you read our Terms and Conditions, you will see that d71 1 places player protection as the highest priority from the very start. From account creation through every deposit, we pay careful attention to ensure that no player falls into harmful habits.

The real purpose of gambling is entertainment — not a reliable source of income. The outcome of every game is random, and there is no guarantee of winning consistently over the long term. So before each session, ask yourself: am I doing this for enjoyment, or to get out of financial pressure? If the answer is the latter, pause and speak with our support team.

d71 1's Privacy Policy clearly states that a player's personal information and gaming history are kept under strict security. Requests for self-exclusion or limit-setting are handled in complete confidence.

Remember, no one under the age of 21 may open an account or play at d71 1. Please be careful to ensure that underage members of your household cannot access your account.

Tools for setting your own limits

d71 1 provides a number of effective tools to help players stay in control of their gaming. Contact our 24/7 live chat or email support to activate them.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits will be accepted automatically.

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, the session will end automatically.

Temporary Break

Suspend your account temporarily for anywhere from 24 hours to 30 days. During this time you will not be able to log in and no transactions will take place.

Self-Exclusion

If you want to stay away from gaming for a longer period, apply for self-exclusion. Once active, your account cannot be reopened within the chosen period.

Loss Limit

Set a maximum amount you can lose within a given time period in advance. When the limit is reached, gaming will stop automatically.

Bet Amount Limit

Set a maximum amount you can place on each bet. This is effective for controlling the temptation to place large bets.

To activate or change any of these tools, message our 24/7 live chat support or contact us by email. Lowering a limit takes effect immediately; raising a limit takes some time to come into effect.

Warning signs of problem gambling

If you notice any of the following in yourself or someone you know, it is time to seek help. These are not signs of weakness — they are signs of awareness.

  • You keep betting more and more money trying to recover losses, but the debt keeps growing.
  • You want to stop but cannot, and you keep coming back.
  • You are using time and money meant for family, friends, or work on gambling.
  • You are not being honest with family or friends about how much or how often you gamble.
  • You feel restless, irritable, or anxious when you are not gambling.
  • You are borrowing money or selling belongings to gamble because you cannot cover everyday expenses.
  • Even after winning, you cannot stop, and you put all your winnings back into bets.
  • You are giving gambling more priority than sleep, eating, or daily responsibilities.

Where to find help

If you are experiencing problems, do not try to face them alone — talk to someone. You can find help through the following three channels.

d71 1 Support Team

Our 24/7 live chat and email support is available in Bengali and English. Contact us now to talk about setting limits, self-exclusion, or any concern — all information stays completely confidential.

Family and Loved Ones

Let a trusted family member know about the problem. Often the people around you can provide the fastest support. Sharing the situation reduces isolation and makes it easier to find a way forward.

Professional Counselling Services

Speak with a mental health specialist or addiction counsellor. Both government and private mental health centres in Bangladesh offer this kind of support.

d71 1's commitment

d71 1 does not allow any minor to open an account or play. Age is verified at registration, and identity documents are requested in cases of doubt.

Our system automatically detects unusual gaming patterns and contacts the player if needed. When a player voluntarily applies for self-exclusion, it is actioned quickly, and no promotional messages are sent before the period expires.

More answers about responsible gaming can be found on d71 1's FAQ page. If anything is unclear, do not hesitate to ask on our 24/7 live chat.

See gaming as entertainment, not a burden. d71 1 is always here for you.

Questions and answers about responsible gaming

No, self-exclusion is not permanent if you apply for a fixed period. You can choose any period from 30 days up to 1 year. Once the period ends, contact our support team to reactivate your account. Your account cannot be reactivated before the period expires.

Yes, a request to lower your limit takes effect immediately. However, a request to raise your limit takes some time to come into effect — this is intentional, so that you cannot change your decision quickly out of impulse.

Start by speaking to them with empathy and listen without judgment. Encourage them to reach out to d71 1's 24/7 live chat support or a professional counsellor. If they are a d71 1 user, our support team can help them set limits on their account.

Yes, completely. Under d71 1's privacy policy, all your personal information and account activity is kept secure and is not shared with third parties.

Ask yourself a few questions: Are you playing within your budget? Can you stop when you want to? Is thinking about gambling affecting your daily life? Can you accept a loss and move on? If your answers are positive, your gambling is under control. If you are unsure, speak with our support team.

Never share your login details and keep your password secure. Always log out after playing, especially on shared devices. Use a screen lock on your mobile. d71 1 recommends using a strong password on every account.